Privacy Policy

1. Introduction

peryagame.ph ("we," "us," "our," or "the Company") operates an online gaming and casino platform accessible at peryagameph.com, serving players across the Philippines including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. We understand that your personal data is valuable and that you trust us to handle it responsibly.

This Privacy Policy applies to all personal data collected through the peryagame.ph website, mobile applications, customer support channels, and any other services we provide (collectively, the "Platform"). It applies to all registered players, visitors, and any other individuals whose personal data we process in connection with the Platform.

This policy should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which are available on the peryagame.ph website. Where this Privacy Policy conflicts with any other document, this Privacy Policy shall prevail with respect to data privacy matters.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 and its implementing rules and regulations, peryagame.ph is the personal information controller responsible for your personal data collected through the Platform.

Our designated Data Protection Officer (DPO) oversees compliance with applicable data privacy laws and is the primary point of contact for all data subject rights requests and privacy-related inquiries. Contact details for our DPO are provided in Section 16 of this policy.

3. Personal Data We Collect

peryagame.ph collects the following categories of personal data from players and visitors to the Platform:

3.1 Registration and Identity Data

• Full legal name as it appears on your government-issued ID
• Date of birth (to verify you are 21 years of age or older)
• Gender
• Nationality and country of residence
• Residential address (including barangay, city/municipality, province)
• Email address
• Mobile phone number
• Username and encrypted password

3.2 Identity Verification (KYC) Data

• Copies of government-issued photo identification (e.g., Philippine passport, driver's license, SSS ID, UMID, PhilSys National ID)
• Proof of address documents (e.g., utility bills, bank statements)
• Selfie or facial image for liveness verification, where required
• Source of funds documentation, where required by anti-money laundering regulations

3.3 Financial and Transaction Data

• Deposit and withdrawal history
• Payment method details (e.g., GCash account name, PayMaya registered number, BPI/BDO/Metrobank account name — we do not store full bank account numbers or card numbers)
• Transaction amounts, dates, and reference numbers
• Bonus and promotional credit history

3.4 Gaming Activity Data

• Game history, bet amounts, and outcomes
• Session duration and frequency of play
• Responsible gaming settings and self-exclusion records
• Bonus usage and wagering progress

3.5 Technical and Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser type
• Cookie identifiers and session tokens
• Log data including access times, pages visited, and error reports

3.6 Communications Data

• Records of customer support interactions (chat logs, email correspondence)
• Survey responses and feedback submissions
• Marketing preferences and communication opt-in/opt-out records

4. How We Collect Your Data

peryagame.ph collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or respond to a survey.
• Automatically — through cookies, web beacons, and server logs when you visit or interact with the Platform. See Section 8 for more details on cookies.
• From third-party verification providers — identity verification and anti-fraud service providers may share verification results with us as part of the KYC process.
• From payment processors — GCash, PayMaya, and banking partners may share transaction confirmation data with us to reconcile deposits and withdrawals.
• From regulatory authorities — PAGCOR and other Philippine regulatory bodies may share information relevant to our compliance obligations.

5. How We Use Your Personal Data

peryagame.ph uses your personal data for the following purposes:

5.1 Account Management and Service Delivery

To create and manage your peryagame.ph account, verify your identity and age (21+), process deposits and withdrawals, provide access to games, and deliver customer support.

5.2 Legal and Regulatory Compliance

To comply with our obligations under Philippine law, including the Data Privacy Act of 2012, the Anti-Money Laundering Act (AMLA), PAGCOR regulations, and any other applicable laws. This includes conducting KYC checks, filing mandatory reports, and cooperating with law enforcement and regulatory investigations.

5.3 Fraud Prevention and Security

To detect, investigate, and prevent fraudulent activity, money laundering, account takeovers, and other security threats. We use automated systems and manual review processes to monitor for suspicious activity on the Platform.

5.4 Responsible Gaming

To monitor gaming activity for signs of problem gambling, enforce self-exclusion and deposit limit settings, and provide responsible gaming interventions where appropriate.

5.5 Marketing and Promotions

To send you information about peryagame.ph promotions, bonuses, and new games — but only where you have given your consent to receive such communications. You may withdraw your marketing consent at any time through your account settings or by contacting our support team.

5.6 Platform Improvement

To analyze usage patterns, conduct research, and improve the functionality, performance, and user experience of the peryagame.ph Platform.

6. Legal Basis for Processing

Under the Data Privacy Act of 2012, peryagame.ph processes your personal data on the following legal bases:

• Contractual necessity — processing required to perform our contract with you (i.e., to operate your account and provide gaming services).
• Legal obligation — processing required to comply with applicable Philippine laws and regulations, including AMLA, PAGCOR rules, and NPC requirements.
• Legitimate interests — processing necessary for our legitimate business interests, such as fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent — processing based on your freely given, specific, informed, and unambiguous consent, particularly for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7. Data Sharing and Disclosure

peryagame.ph does not sell your personal data. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this policy:

7.1 Service Providers

We engage trusted third-party service providers to assist in operating the Platform, including identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), cloud hosting providers, customer support platforms, and analytics services. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable privacy laws.

7.2 Regulatory and Law Enforcement Authorities

We may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, the Philippine National Police, or other competent authorities where required by law, court order, or regulatory directive.

7.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of peryagame.ph's business, your personal data may be transferred to the acquiring entity. We will notify you of any such transfer and ensure that your data continues to be protected in accordance with this Privacy Policy.

8. Cookies and Tracking Technologies

peryagame.ph uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit our website.

8.1 Types of Cookies We Use

• Strictly necessary cookies — essential for the Platform to function, including session management and security tokens. These cannot be disabled.
• Functional cookies — remember your preferences such as language settings and responsible gaming limits.
• Analytics cookies — help us understand how players use the Platform so we can improve it. Data collected is aggregated and anonymized where possible.
• Security cookies — used to detect and prevent fraudulent activity and unauthorized account access.

8.2 Managing Cookies

You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the peryagame.ph Platform. Strictly necessary cookies cannot be disabled as they are required for the Platform to operate securely.

9. Data Retention

peryagame.ph retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following retention periods:

• Account and identity data — retained for the duration of your account and for a minimum of five (5) years after account closure, as required by AMLA and PAGCOR regulations.
• Transaction and financial data — retained for a minimum of five (5) years from the date of the transaction, in accordance with Philippine anti-money laundering requirements.
• KYC documents — retained for a minimum of five (5) years after the end of the business relationship.
• Gaming activity data — retained for a minimum of three (3) years for responsible gaming monitoring and dispute resolution purposes.
• Customer support records — retained for two (2) years from the date of the last interaction.
• Marketing consent records — retained for the duration of your consent and for one (1) year after withdrawal of consent.

After the applicable retention period, personal data is securely deleted or anonymized in accordance with NPC guidelines.

10. Data Security

peryagame.ph implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Encryption of sensitive data at rest, including passwords (stored as salted hashes) and financial information.
• Role-based access controls limiting employee access to personal data on a need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing.
• Multi-factor authentication for administrative access to systems containing personal data.
• Incident response procedures for detecting, reporting, and managing personal data breaches.

11. Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by peryagame.ph:

To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 16. We will respond to all verified data subject rights requests within fifteen (15) business days of receipt, in accordance with NPC guidelines. We may request proof of identity before processing your request.

12. Children's Privacy and Age Restriction

peryagame.ph is strictly an adult gaming platform. In accordance with Philippine gaming regulations, you must be at least 21 years of age to register and use our services. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data, and report the matter to the appropriate regulatory authorities. If you believe that a minor has registered on peryagame.ph, please contact us immediately using the details in Section 16.

13. Cross-Border Data Transfers

In some cases, your personal data may be transferred to, stored in, or processed by service providers located outside the Philippines. Where such transfers occur, peryagame.ph ensures that appropriate safeguards are in place to protect your personal data, including:

• Contractual clauses requiring the recipient to apply data protection standards equivalent to those required under Philippine law.
• Transfers only to countries or organizations that have been assessed as providing an adequate level of data protection.
• Compliance with NPC guidelines on cross-border data transfers.

By using the peryagame.ph Platform, you acknowledge and consent to the transfer of your personal data as described in this section, subject to the safeguards outlined above.

14. Third-Party Links

The peryagame.ph Platform may contain links to third-party websites or services. This Privacy Policy applies only to the peryagame.ph Platform and does not cover the privacy practices of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. peryagame.ph is not responsible for the privacy practices or content of third-party websites.

15. Updates to This Privacy Policy

peryagame.ph may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable laws, or regulatory requirements. When material changes are made, we will notify registered players by email or through a prominent notice on the Platform. The date of the most recent revision is always displayed at the top of this page.

Your continued use of the peryagame.ph Platform after any updates to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the updated policy, you should stop using the Platform and may request account closure in accordance with our Terms & Conditions.

16. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by peryagame.ph, please contact our Data Protection Officer. All data subject rights requests and privacy complaints should be directed to the DPO in the first instance.

We aim to respond to all privacy-related inquiries within five (5) business days. For formal data subject rights requests, we will respond within fifteen (15) business days as required by NPC guidelines. All email addresses above are displayed as plain text and are not clickable links.